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Join the first 100 members of the Lumipet™ community and receive exclusive launch updates, member-only offers and early access to future releases.

How long does shipping take?

Orders are processed within 1–3 business days. Estimated delivery is usually 7–14 business days depending on your location.

Will I receive tracking?

Yes. Once your order has been shipped, you'll receive a tracking link by email.

Does the HALO™ Harness come with an AirTag?

No. The HALO™ Harness includes a built-in tracker holder, but the AirTag is sold separately.

Is the HALO™ Harness suitable for night walks?

Yes. The HALO™ Harness includes an LED light feature designed to improve visibility during low-light walks.

How do I choose the right size?

Please check the sizing guide on the product page before ordering. If your dog is between sizes, we recommend choosing the larger size.

How do I contact LUMIPET™?

Email us at hello.lumipet@gmail.com or use the contact form on our Contact Us page.